Money Back Guarantee

The ColorMailer Photo Service Promise

Satisfaction guaranteed, or your money back!

At ColorMailer, we always strive to serve you, our customers, in the best way possible. If, for some reason, you ever have a problem with an order, simply contact our customer service department and tell us why you are not satisfied. We can then arrange for you to return the photo prints and receive a refund for the full corresponding value, including your postage costs. If desired, the compensation can be given in the form of a credit for a future order.

Please note, though, that this guarantee does not apply in the following specific cases:

  • Inadequate picture quality and/or failure to heed the quality warning when ordering.
  • Omitting to crop your pictures to the format you have chosen.

Click here to contact us about your order